White-Glove Service

White-Glove Executive Level & After Hours Support

Most small-medium sized businesses have 1-3 IT professionals handling their needs. Not many IT professionals can handle all of what is required to know specifically to run an efficient IT environment. Not even combining 3 techs can usually accomplish this. As such, many things get overlooked, neglected or not even considered at all. Further, IT professionals have one of the highest rates of turnover, costing companies a great deal of money. With most small businesses who have one IT professional there is often lost productivity if the tech is on vacation or sick and no one is available to salvage a down network, etc. HouseCall IT resolves all these concerns by providing a better solution available 24/7/365 for a fraction of the cost of an organization’s current costs for IT professionals because we always use flat fee pricing. Outside of our small-medium sized IT compliment, we provide executive, high-level support to the upper echelon of government and private business. Our executive, white-glove approach has been honed with years of practice and action based application within the United States Congress and other high level entities, which services have afforded us a “best-in-breed” and “preferred” vendor name with our high level clientele.

Benefits of White Glove IT Support

  • Guaranteed Response Times – We know that many issues cannot always wait. Our 24/7/365 services ensures that you receive a fast response any time you need it.
  • Attentive Account Management – You will have a dedicated, attentive, account manager that will be your advocate within HouseCall IT. We understand that effective communication is critical to the success of your business, so our account managers are designed to act like members of your team.
  • Knowledgeable Application and Technical Support – Our team of IT professionals has years of experience working with companies of a wide range of needs. Our broad level of expertise means we can handle almost any situation that pops up.
  • Helpful Resources and Information – As your partner, we aim to provide you with all the resources you need to effective and efficiently utilize the products and services we provide.

White-Glove IT Support From HouseCall IT

If you’re looking for the best white-glove IT service company with flat fee pricing, look no further! HouseCall IT offers:

  • 24/7/365 executive, white glove service and IT help desk support
  • Flat fees
  • Peace of mind with our expertise and experience
  • Emergency server maintenance
  • We offer one-time and on-going plans and packages

For any white-glove IT support services and technical consulting needs you have in the Washington, DC Metropolitan area, call HouseCall IT today at 703.651.2314!